DEVELOPING TEAMWORK This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the...
DISCIPLINARY PROCEDURES This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals. Benefits • Approved by CPD • Duration 45 mins Courses available...
EQUALITY, DIVERSITY AND DISCRIMINATION In this course we’re going to be discussing two topics, ‘equality’ and diversity’ and how they relate to one another. Understanding this will help us to identify and address issues of unfairness and...
EFFECTIVE DELEGATION This course will start with the essentials – defining exactly what we mean by delegation and why it’s so important. It then goes into details about the elements of delegation, overcoming the barriers to delegation, how you can choose...
OBJECTIVE SETTING This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and...
LEADERSHIP SKILLS A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the import...
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